Shopper Community

Shopper Community

Shoppers are at the heart of the Instacart community, with hundreds of thousands of people picking, packing, and delivering groceries and other essentials to millions of customers across the country. For the past 12 years,...

Shopper Community

The security of the Instacart platform is one of our top priorities, and we’re continually prioritizing more ways to make it even safer for shoppers, customers, and our whole community. Our dedicated teams focus 24/7...

Shopper Community

When the Seattle City Council passed an extreme minimum pay standard for delivery network drivers in 2022, the councilmembers at the time largely ignored the warnings from app-based companies, drivers, and community leaders that their...

Shopper Community

In 2023, the Seattle City Council passed a new law that impacts how Instacart operates in Seattle. Due to these new regulations, we’re making several changes that will go into effect as of January 13,...

Shopper Community

Kurra - 526 deliveries Today we’re announcing a number of new features designed to make shoppers’ experience using the app even more seamless. From signing in to delivery, we want to simplify every step of...

Shopper Community

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this...

Shopper Community

We're focused on giving shoppers the information you need so you can earn how and when you want. Whether your goal is to make some quick spending cash or to save for something bigger, how...

Shopper Community

You’ve told us that the current ratings system needs changes, that it’s frustrating when a few bad ratings affect your access to batches. That's why we’re changing how ratings work to make it more fair...

Shopper Community

It’s incredibly important to us that our shopper ratings system is as fair and straightforward as possible. Not only do ratings allow you to receive real-time feedback from your customers, but maintaining an average rating...