Simplified Returns + 3 More New Features For Smooth Shopping

We’re excited to announce some new features that will help make your batch smoother than ever, as part of our commitment to support you while you shop, and beyond. Based on feedback from shoppers, we heard that there are some shopping challenges that could be improved in the app, and today we’re here to deliver solutions. This includes a simpler approach to returns and reimbursements, along with 2 other new features to help you stay organized while you shop. Together, they can help you save time and make your next batch even more seamless.

Complete returns directly in the app (All states excluding California)

Shoppers have told us that managing returns can be time consuming and complicated, so we’ve simplified returns with a new way for you to process them in the app without having to contact the Care team. You can enjoy this new experience for batches that have at least 1 alcohol or Rx item. This will be available for a portion of shoppers starting in October, with a full rollout in November. 

More tools to help you stay organized

When shopping a multi-order batch, there’s an extra challenge to keep items organized by order. These 2 new features can help.

Know when you have to move an item

The Move Item feature notifies you if an item has been placed in the wrong order. (Available at Wegmans, Publix and Schnucks)

We hope these features will help make shopping more seamless, and we’ll continue to optimize and expand them to more shoppers and retailers over time. Stay tuned for more updates!